PRIVACY POLICY 

Introduction 

Maxibin ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly and in accordance with the  Protection of Personal Information Act, No. 4 of 2013 ("POPIA"). 

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or interact with our business. 

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. 

Information We Collect 

We may collect the following personal information: 

• Full name 

• Company name 

• Contact telephone number 

• Email address 

• Physical or postal address 

• Information submitted through quotation or enquiry forms 

• Website usage information such as IP address, browser type, pages visited, and cookies. We only collect information that is necessary for legitimate business purposes. 

How We Use Your Information 

Your personal information may be used to: 

• Respond to enquiries 

• Prepare quotations 

• Supply products and services

• Process orders 

• Deliver products 

• Communicate regarding existing orders 

• Improve our website and customer experience 

• Comply with legal and regulatory obligations 

• Maintain customer records 

• Send product information or updates where you have consented to receive such  communications 

We do not sell or rent your personal information to third parties. 

POPIA Compliance 

Maxibin processes personal information in accordance with the eight lawful conditions  contained in POPIA: 

• Accountability 

• Processing limitation 

• Purpose specification 

• Further processing limitation 

• Information quality 

• Openness 

• Security safeguards 

• Data subject participation 

We only collect personal information where we have a lawful basis to do so.

Cookies 

Our website may use cookies to: 

• Improve website performance 

• Remember user preferences 

• Analyse website traffic 

• Enhance your browsing experience 

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings; however, certain website functionality may be affected. 

Sharing Your Information 

We may share personal information only where necessary with: 

• Delivery and courier companies 

• Service providers acting on our behalf 

• IT and website hosting providers 

• Government authorities where legally required

All third parties are expected to treat your personal information confidentially and securely. 

Data Security 

We take reasonable technical and organisational measures to protect your personal  information against: 

• Unauthorised access 

• Loss 

• Theft 

• Misuse 

• Alteration 

• Unlawful disclosure 

While every reasonable precaution is taken, no internet transmission can be guaranteed to be completely secure. 

Retention of Information 

We retain personal information only for as long as: 

• Required by law; 

• Necessary to fulfil the purpose for which it was collected; or 

• Needed for legitimate business, accounting or warranty purposes. 

When information is no longer required, it will be securely destroyed or anonymised.

Third-Party Websites 

Our website may contain links to third-party websites. 

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies. 

Direct Marketing 

We will only send electronic marketing communications where: 

You have consented; or 

We are otherwise permitted to do so under applicable legislation. 

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided. 

Children's Privacy 

Our website and services are intended for businesses and adults. 

We do not knowingly collect personal information from children under the age of 18.

Changes to this Privacy Policy 

We reserve the right to amend this Privacy Policy from time to time. 

Any updates will be published on this page together with the revised effective date.

Contact Us 

If you have any questions regarding this Privacy Policy or wish to exercise your rights under  POPIA, please contact: 

• Maxibin 

• Email: info@maxibin.co.za

Telephone: +27 086 111 1784

• Website: www.maxibin.co.za